AGENDA

• Establishing the foundation: shared understanding, integration, and trust
  • Knowledge sharing and shared understanding
  • A sense-making perspective
  • Effective communication processes
• The raw material: people and context
  • Building a winning team
  • Pay systems for teams
  • Meeting performance challenges
• Constructing the design: leadership, knowledge, management, and information sharing
  • Emerging leadership models
  • Designing the knowledge-management infrastructure
  • Overcoming barriers to information sharing
• Its all about action: process and development
  • Influence and political processes
  • Conflict and teams
  • Team development
  • Rapid decision making