1)       Day One Opening Activities

a)       Distribution of materials

b)       Introduction of participants

c)       Introduction to Course

2)       Overview of Process Improvement

a)       Business Processes and the Organization

b)       Process Improvement Strategies

c)       Key Competencies for Process Team

d)       Process versus Function

e)       Understanding Core Competencies

f)        Understanding Critical Success Factors

3)       Application of the Value Management Process

a)       The use of Tactical Benchmarking

b)       Opportunity Selection Criteria

4)       Day One Closing Activities

a)       Project team formation

b)       Project selection assignment

c)       Evaluation

5)       Day Two Opening Activities

a)       Project selection report

6)       Value Management Process

a)       Phase 1: The Information Phase

b)       Phase 2: Function Analysis

c)       Phase 3: Creative Activity

d)       Phase 4: Evaluation

e)       Phase 5: Development

f)        Phase 6: Proposal and Presentation

7)       Day Two Closing Activities

a)       Project planning assignment

b)       Evaluation

8)       Day Three Opening Activities

a)       Project Planning Reports

9)       Implementing Process Improvement Projects

a)       Project planning teamwork

b)       Project Proposal Presentation

10)    Day Three Closing Activities

a)       Workshop follow-up

b)       Course objective review

c)       Certificates of Completion

d)       Evaluation