BUSINESS PROCESS IMPROVEMENT

There are four phases in a business process improvement program:

• OPPORTUNITY ASSESSMENT - a survey of an organization to identify business process improvement opportunities
• PROJECT SELECTION - analysis of opportunities to identify their costs, benefits, strategic and organizational implications in order to identify those with the greatest return on investment potential
• PROJECT PLANNING - includes selection of the appropriate Process Improvement Methodology, definition of tasks, development of the schedule, development of a budget, assignment of resources, and determination of appropriate metrics
• PROJECT IMPLEMENTATION - execution of the project plan with emphasis on incremental measurement of progress in terms of  the schedule, the budget, and the improvements achieved

Time-to-Profit can lead, assist, or advise on the entire process or on any of the phases.